Here are three ways Microsoft could have made a better Surface USB-C adapter
Here are three ways Microsoft could have made a better Surface USB-C adapter

Use a USB-C to Ethernet adapter and a USB 3.0 for Surface device

The USB-C to Ethernet and USB 3.0 adapter for Surface allows you to connect to a network using a wired Ethernet connection. This adapter works with devices that have a USB-C port that supports data. With this adapter, you can also connect to older USB devices as well.

To connect the adapter and use an Ethernet connection
Plug the USB-C connector to the adapter into the USB-C port on your Surface.
The driver will be installed automatically and will take a few moments.
Take the Ethernet cable that is connected to the router, switch, hub, or modem, and connect the other end to the Ethernet jack on the adapter.
To check the Ethernet connection, on your Surface, select the network icon in the lower left of the taskbar.
In the list of networks, you should see the Ethernet name with the word “Connected” beneath it.
If you are experiencing network connectivity issues, see Fix network connection issues in Windows 10 on the Microsoft website.

For more details about the USB-C to Ethernet adapter and USB 3.0 for your Surface, visit the Microsoft Store online.

Use the Surface Connect to USB-C adapter to connect some Surface devices to a USB-C dock or charger.

Here’s what you’ll need:

  • A Surface Connect to USB-C adapter. (See it in Microsoft Store)
  • A supported Surface device. Surface Laptop (1st Gen), Surface Laptop 2, Surface Pro (5th Gen) with LTE Advanced, Surface Pro (5th Gen), or Surface Pro 6.
  • A supported USB-C dock or charger. A USB-C dock or charger that supplies a minimum of 12V and 27W of power.

Connect the adapter to your Surface and a USB-C dock

  1. Plug an external keyboard, mouse, and display into your USB-C dock. Make sure the dock is plugged in to get power.
  2. Plug the end of a USB-C cable that’s connected to your USB-C dock into the USB-C port on your adapter.
  3. Plug the Surface Connect end of the adapter into the Surface Connect port on your Surface.
  4. On your Surface, press the power button to turn it on.
    When it’s connected and getting power from the dock, the LED light on your adapter will appear solid white.

For more info about your adapter, see the Surface Connect to USB-C adapter FAQ.

What is USB-C?

With USB-C you can:

  • Transfer files and data
  • Show video from a computer to an external display
  • Use devices with your computer that are compatible with USB-C
  • Charge your Surface to get a little more battery life when you need it
  • Charge external devices

Can I charge my Surface with the USB-C port?

Yes, you can usually charge your Surface with the USB-C port. However, we highly recommend using the charger that came with your Surface because the charging speed with a USB-C cable can be very slow, depending on the power supply and cable you’re using. For more info about power requirements for charging Surface devices using USB-C, see How to charge Surface.

Surface Studio 2 has a USB-C port, but it does not receive inbound power through USB-C. You should use the power cord that came with your Surface Studio 2 for power.

Can I use USB-C with other USB devices?

It depends on what you want to do. You can use USB-C to transfer data to another type of USB port using the right adapter(s). However, displaying video between USB-C and another type of USB won’t work.

This third-party Surface Connect to USB-C adapter is a must have for Surface users

Last year, I discovered (and reviewed) a fantastic third-party cable that allowed you to charge your Surface devices via USB-C. It was the J-Go Tech Surface Connect cable.

J-Go Tech, an American portable charging solutions startup, has now launched a unique Surface Connect to USB-C Adapter that converts the proprietary Microsoft Surface Connect port used for charging to USB-C power delivery with a regular USB-C cable.

Note that, the adapter doesn’t support data transfer or video, and hence can only be used for charging your Surface.

Before you go ahead and place an order for the adapter, make sure you have a compatible wall charger or power bank. The power source must output 45W and support 15V/3A power delivery output via USB-C. You may experience insufficient power if your USB-C power source is not equal to or greater than your original charger.

Surface Connect to USB-C adapter

You can check the compatibility of your wall charger or power bank by connecting with the manufacturer or if you’re in the market for the same, you can buy a compatible one from them – I’ve been using J-Go Tech’s XCOREsion, a 45W USB-C PD power bank with 15,000mAh capacity. It’s available for $69.99 here. They also have a 65W power bank as well as a 45W wall adapter. You’d, of course, also need a cable with USB-C connector on both ends of the cable.

The adapter does not work with Surface RT and Surface Pro 1/2, but supports all other Microsoft Surface devices – Surface Go, Surface Pro 3/4/5/6, Surface Laptop, and Surface Book 1/2.

The J-Go Tech Surface Connect to USB-C Adapter is priced at $24.99 and available here. The product comes with a 12-month warranty. J-Go Tech claims that the adapter has built-in overcharge and overload protection.

For a month now, I’ve been exclusively using this adapter with my Google Pixel Type-C charging cable to charge my Surface Pro when I’m traveling. Until Microsoft warms up to Type-C, this is the next best thing.


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