Paying the quarantine and closures that most countries of the world have applied to their companies, institutions, schools, and universities
All this pushed video conferencing and conference calling services to be the best alternative to remote communication,
and among the most famous of these services is Zoom, whose number of users has jumped from 10 to 200 million active users daily.
This number was brought in by the CEO of the company,
Eric Yuan, who attributed the significant growth in use by large user groups to companies, schools, and even governments.
The last number announced by Zoom last December by users with a free and paid subscription is 10 million daily active users attending a video session.
Also among the interesting figures is that 90,000 schools from 20 countries around the world are now using Zoom
to continue the educational process and provide lessons remotely so that students come from their homes.
Yuan admitted that the company had defaulted in terms of security and privacy,
which are the many problems that have been raised recently,
whether in terms of leaking user data through the iPhone application to Facebook,
or even lack of support for encryption and the possibility of leaking conversations and viewing them.
Some major companies such as SpaceX even warned their employees against using the Zoom service due to security concerns.
Comparing Zoom with the rest of the competitors,
Microsoft’s Teams service has 1.5 million mobile users,
and Slak has less than 500,000 users on this platform only.
daily users ballooned to more than 200 million in March from a previous maximum total of 10 million,
the video conferencing app’s boss Eric Yuan said on Wednesday,
as it fought to dispel concerns over privacy and “Zoombombing”.
The use of Zoom and other digital communications have soared with political parties, corporate offices,
and millions across the world working from home after lockdowns were enforced to slow the spread of the coronavirus.
“To put this growth in context,
as of the end of December last year, the maximum number of daily meeting participants,
both free and paid,
conducted on Zoom was approximately 10 million,
” founder and Chief Executive Officer Eric Yuan wrote in a letter to Zoom users on Wednesday. (https://bit.ly/2JvR3f1)
Yuan said that Zoom usage has taken off over the last few weeks,
with more than 90,000 schools across 20 countries,
using its video conferencing services to conduct classes remotely.
However, the huge influx of users on its platform has raised a lot of issues for the company – mainly privacy.
“We recognize that we have fallen short of the community’s –
and our own – privacy and security expectations,
” Yuan said. “For that,
I am deeply sorry.”
On Monday, the Federal Bureau of Investigation’s Boston office issued a warning about Zoom, telling users not to make meetings on the site public
or share links widely after it received two reports of unidentified individuals invading school sessions,
a phenomenon is known as “zoo bombing.”
A couple of days later,
billionaire Elon Musk’s rocket company SpaceX banned its employees from using the Zoom app in a memo seen by Reuters,
saying the app had “significant privacy and security concerns.”
Yuan acknowledged the problems in his letter saying,
“over the next 90 days,
we are committed to dedicating the resources needed to better identify, address, and fix issues proactively.”
Microsoft Corp’s business-focused Teams were used by 1.56 million mobile users on Monday,
while Slack had less than 500,000 mobile users.
Research firm Apptopia estimated that Zoom’s daily U.S. mobile user volumes rose to a record 4.84 million for the same day.